Patient Handbook

Hospital Bills

Financial Arrangements

Hospital Services

After you are discharged from the hospital you will receive a summary statement of account for your hospital services. You will receive a separate bill from your physician and could receive other bills, depending on the services provided. The daily hospital room charge covers your basic nursing care, meal service and special diets. Your hospital bill may include charges for the operating room, medications, laboratory tests, X-ray services and any other special medical supplies or services you may need during your stay.

Payment of your hospital bill is your responsibility. The Nebraska Medical Center will accept insurance assignment and file your insurance claims as a service to you. If your insurance company does not pay within 60 days, you may be billed for the full balance due. Any payment that is your responsibility is expected to be paid in full upon receipt of your statement. The Nebraska Medical Center accepts payment in cash, personal check, MasterCard, VISA or Discover.

If you have questions about your hospital bill, please call (402) 559-4046, (402) 559-3140 or toll-free 888-662-8662.

Physician Services

You will receive separate statements for the services provided by your physician(s). These will come directly from The UNMC Physicians or your private physician's office. If you have questions about your physician's bill, please call UNMC Physicians billing at (402) 559-9800 or your private physician's billing office.

Financial Counseling

While you are a patient, The Nebraska Medical Center can help you enroll in Douglas County Primary Health Care and Medicaid. The Nebraska Medical Center can also provide information for assistance from other county plans, Social Security Insurance and Social Security Disability. If you need help with payment of your bill, please call The Nebraska Medical Center financial counselors at (402) 559-5346.