Patient Handbook

Accommodations

The Nebraska Medical Center offers semi-private rooms. Selection of your room depends on your medical condition and your personal request. Personal requests for private rooms are honored on an availability basis. Private rooms are higher in cost than semi-private rooms. As most insurance policies do not pay for private rooms, you are responsible for the difference in cost. Check with your insurance carrier if unsure.

Call Button

When you need help, push the call button near your bed and a member of the nursing team will respond as soon as possible.

Telephone Services

To place a call from inside your room follow these instructions:

The Nebraska Medical Center department or campus number
Dial the last five digits of the telephone number.

Local calls
Dial *-9. At the dial tone, dial the local number.

Long distance calls
Dial *-9-0 and the operator will help you. Note: You are not charged for local phone calls. Collect calls cannot be accepted at the hospital. Calling cards and pay phones are located in various public areas throughout the hospital.

These Numbers May Be of Help to You

Access services (admitting) (402) 552-3251
Billing
Hospital
UMA physicians
(402) 559-3140
(402) 559-9819
Cashier (402) 552-3269
Environmental services (402) 559-4073
Executive office (402) 552-2552
Gift shops
University Hospital
Clarkson Hospital
(402) 559-4198
(402) 552-3290
Nebraska House (lodging) (402) 559-5599
Pastoral care (chaplain) (402) 552-3219
Patient room information (402) 552-3344
(402) 559-4144
Patient relations (402) 559-8158
Security (402) 559-5111
Social work (402) 559-4420
Volunteer services (402) 559-4197

For the hearing impaired, closed-captioned television and a telecommunications device (TTY) for the telephone are available. Please contact your nurse if you need one of these devices.